All online sales of fabric are final. PLEASE PURCHASE CAREFULLY. Due to the nature of fabric, any environmental conditions that the fabric might be exposed to once it reaches it's destination (cigarette smoke, pets, household odors) may deem it unable to be resold, therefore, we do not accept returns. We inspect each item carefully prior to shipping it to minimize any possibility of damage, but if for some reason the item was not as described, please call the shop at 614-382-8008 to discuss with us and possible arrangements for a store credit may be made. All sales of tools, books, patterns and notions are only returned if damaged. Again, we take every precaution prior to shipping to inspect and properly pack your item to ensure it reaches you in great condition. Shipping handlers are however beyond our control, so please call the shop if something arrives to you damaged so we can ascertain what has happened and work with you accordingly.